Return + Refund Policies

• Apparel, clothing, drinkware, and accessories are eligible for a refund if returned to ELEV8 within 30 days of purchase with proof of purchase, unworn/unused, with new tags still intact

• Climbing equipment including shoes, harnesses, carabiners, chalk product, chalk accessories, personal products, slings, helmets, and other pieces of climbing equipment are not eligible for returns

• Climbing passes, memberships, punch passes, and other forms of climbing passes are not eligible for returns. All forms of climbing passes are final sale and cannot be returned or exchanged

• If you feel unhappy with a purchase, whether it be retail or climbing passes, we want to make it right! We mean it when we say that we care about your experience at ELEV8. We want you to leave happy! Send us an email at info@elev8climbing.com to discuss any matters related to your experience with us.